Client Area: TOP-UP ADSL

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Client Support Services & Frequently Asked Questions

Client Support Services & Frequently Asked Questions

Technical peace of mind is what we offer our clients. We are technically well advanced and use a selection of upstream providers with an impeccable reliability record, industry leaders both locally and internationally.

How Can We Help You?

Here are some quick help links to sort out niggles you may have.
If you still have questions - please email or contact us directly.

Internet Access

Internet access troubleshooting for your fibre and ADSL internet connections.

Email Setup

Email setup and troubleshooting guides for all your devices.

Hosting and Domains

Hosting queries and domain registration and renewals

Remote Desktop Support

In some instances, the easiest way for us to assist you with an email account setup or a website issue, is to allow us to remotely access your computer giving us the ability to "see what you're seeing".

We recommend using TeamViewer logo or AnyDesk logo

TeamViewer Remote Desktop Application

TeamViewer logoTeamViewer is a secure and trusted software program which allows desktop remote access, and it's a free download available for all operating systems.

Download TeamViewer
(approx. 9.3MB)

AnyDesk Remote Desktop Application

AnyDesk logoAnyDesk ensures secure and reliable remote desktop connections across multiple devices and operating systems, allowing us to conveniently provide support to our clients

Download AnyDesk
(approx. 2MB)